My account was disabled due to my facebook name not matching my real name. I was unable...

GetHuman-joshmhe's customer service issue with Facebook from June 2018

Help with my Facebook issue
My account was disabled due to my facebook name not matching my real name. I was unable to submit the photo on my phone and was locked out of my account. I want my account back so I can change my name back.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-joshmhe
Jun 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 632 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-joshmhe started working on this issue
Jun 3rd 8:03pm
GetHuman-joshmhe indicated the issue is not fixed yet.
Jun 7th 9:31pm