I cant receive the sms code to unlock my account for facebook. I have lost complete acc...

GetHuman-ndebrese's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-ndebrese's own words
I cant receive the sms code to unlock my account for facebook. I have lost complete access to my phone.
GetHuman-ndebrese did not yet indicate what Facebook should do to make this right.
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How GetHuman-ndebrese fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-ndebrese
Jun 3rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 591 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ndebrese started working on this issue
Jun 3rd 7:36pm
GetHuman-ndebrese indicated the issue is not fixed yet.
Jun 5th 4:06pm