I just purchased a new phone. I had to re-download all my apps, including Facebook. Whe...

GetHuman-clsigmun's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clsigmun's own words
I just purchased a new phone. I had to re-download all my apps, including Facebook. When I tried to sign into Facebook, it told me it was disabled. I have not done anything on the list for reasons to get my Facebook disabled. The only change is my new phone. I tried to download, and it said it would inform me when done, but I have not seen any response to that either. Can you help me recover my Facebook page? Thank you
GetHuman-clsigmun did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-clsigmun
Jun 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 85 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-clsigmun started working on this issue
Jun 3rd 4:45pm
GetHuman-clsigmun indicated the issue is not fixed yet.
Jun 3rd 4:46pm