Hi I am trying to get back into my Facebook I was recently hacked. When I log in I'm to...

GetHuman-tracybon's customer service issue with Facebook from June 2018

Help with my Facebook issue
Hi I am trying to get back into my Facebook I was recently hacked. When I log in I'm told p***word invalid. I know longer have the phone number ***ociated with the account so I can't get the SMS text with a code. I have not received an email with a code either what can I do please. I have important picture and stuff I do not want to loose please contact me asap please and thank you my log in info is *****@***.com
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-tracybon
Jun 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 187 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tracybon started working on this issue
Jun 3rd 2:22pm
GetHuman-tracybon indicated the issue is not fixed yet.
Jun 3rd 3:23pm