I forgot my p***word and found a link to change email connected with my Facebook accoun...

GetHuman-djports's customer service issue with Facebook from June 2018

Help with my Facebook issue
I forgot my p***word and found a link to change email connected with my Facebook account. It lets me upload a do***ent to confirm I am who I say I am for a p***word reset. Now I have my p***port as my ID but I cannot find the link to access this. Can you help me as I don't want to lose the account. Thanks Gary Porter
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-djports
Jun 3rd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-djports started working on this issue
Jun 3rd 1:45pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 3rd 3:33pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 3rd 3:34pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 3rd 3:35pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 3rd 3:36pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 4th 11:50am
GetHuman-djports indicated the issue is not fixed yet.
Jun 4th 11:52am
GetHuman-djports indicated the issue is not fixed yet.
Jun 4th 3:14pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 6th 3:45pm
GetHuman-djports indicated the issue is not fixed yet.
Jun 6th 3:49pm