I forgot my password to my facebook account and the email the account is connected to I...

GetHuman744807's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman744807's own words
I forgot my password to my facebook account and the email the account is connected to I typed in wrong. The account is connected to my phone number, but it won't send me the recovery code per text because the same number is also connected to another facebook account I made previously. I have tried every possible way to recover my password*account, set my password back, prove my identity by uploading my passport and change my email adress and it's not working, so if there is any other way that I could prove my identity like identifying friends from pictures or something like that it would be much appreciated.
GetHuman744807 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman744807
Jun 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 522 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman744807 started working on this issue
Jun 3rd 12:16pm
GetHuman744807 indicated the issue is not fixed yet.
Jun 4th 3:34pm