When trying to reset my password, Facebook sends me an account recovery code. I put the...

GetHuman-ashantis's customer service issue with Facebook from May 2018

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5 following
Help with my Facebook issue
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The issue in GetHuman-ashantis's own words
When trying to reset my password, Facebook sends me an account recovery code. I put the number in on Facebook and a messsage appears on in red saying i tried too many times and to try again later.
GetHuman-ashantis did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ashantis
May 15th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 52 customers so far
Similar issue to 287 others
5 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ashantis started working on this issue
May 15th 8:50pm
GetHuman-ashantis indicated the issue is not fixed yet.
May 16th 11:26pm
GetHuman-ashantis indicated the issue is not fixed yet.
May 16th 11:30pm
GetHuman-ashantis indicated the issue is not fixed yet.
May 17th 1:05am
GetHuman-ashantis indicated the issue is not fixed yet.
May 17th 1:05am
GetHuman-ashantis shared this issue with friends on Facebook
May 17th 1:06am
GetHuman-ashantis confirmed the issue is fixed. Hooray!
May 18th 9:57pm