Hi,**My FB account is hacked (*****@***.com). I don't have access to my email address t...
GetHuman-baronioy's customer service issue with Facebook from May 2018
Help with my Facebook issue
First: share to improve GetHuman-baronioy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-baronioy's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-baronioy will want to follow the link below to head to their help center. We will check on GetHuman-baronioy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-baronioy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-baronioy's own words
Hi,**My FB account is hacked (*****@***.com). I don't have access to my email address that I've created my FB account with. Also Trusted Contacts part not working. I am out of options. I can provide all legal documents to prove my identity. Can you please help me to recover my account? I have my business page attach to that account, and it is inactive for a week now. It really effects my business badly.
GetHuman-baronioy did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-baronioy fixed the problem
We are waiting for GetHuman-baronioy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.