I've gotten a new phone. Since getting the new phone I have not been able to log into...

GetHuman-gstaffor's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-gstaffor's own words
I've gotten a new phone. Since getting the new phone I have not been able to log into my account because u require a SMS text message to my phone. I do not have the same number. I've sent my I d in number of times. Sent the picture with a number several times. Nothing works. I've reset my password. Yet I'm still not allowed to log in. I do not have a CPU therefore this is annoying. Please help.
GetHuman-gstaffor did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-gstaffor
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 200 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gstaffor started working on this issue
May 14th, 2018 6:56pm
GetHuman-gstaffor indicated the issue is not fixed yet.
May 15th, 2018 9:53pm
GetHuman-gstaffor indicated the issue is not fixed yet.
May 16th, 2018 5:18pm