I recieved a message today from a person claiming the following **Hello I am Micheal Sc...

GetHuman-shane_bu's customer service issue with Facebook from May 2018

663 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-shane_bu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shane_bu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shane_bu will want to follow the link below to head to their help center. We will check on GetHuman-shane_bu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shane_bu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-shane_bu's own words
I recieved a message today from a person claiming the following **Hello I am Micheal Schreopfer. The Chief Technology Officer (CTO) of Facebook. **I am pleased to inform you that your facebook profile has won the sum of $***,*** United States Dollars in the ongoing Facebook Online Promotions.**To claim your prize winnings please reply back and also send in your whatsapp number for swift communication.
GetHuman-shane_bu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shane_bu fixed the problem
We are waiting for GetHuman-shane_bu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-shane_bu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shane_bu
May 13th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 663 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shane_bu started working on this issue
May 13th, 2018 9:07am