I recently bought a new phone and download Facebook on it but when I went to put my pas...

GetHuman677901's customer service issue with Facebook from May 2018

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The issue in GetHuman677901's own words
I recently bought a new phone and download Facebook on it but when I went to put my password in they tell me that it's an old password and the I changed it two weeks prior which is not true I have had that account for years and never any problem I don't want to create a new account because I lose all the stuff I built up on there help me get my account up and running again please my new number is ***-***-****
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Facebook

Customer service issue
Reported by GetHuman677901
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 32 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman677901 started working on this issue
May 12th, 2018 12:29pm