I accidentally made two seperate accounts. One with phone number and one with email. Th...

GetHuman678909's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman678909's own words
I accidentally made two seperate accounts. One with phone number and one with email. The phone number account got disabled as a result. I have been trying to use the email account. It is asking for phone number verification. It will not allow me to use my phone number to verify the account, because that phone number is linked to the account that got disabled. I am requesting this issue to be fixed, so that I can use my phone number to verify my account and allow me to use Facebook again. Thank you.
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Customer service issue
Reported by GetHuman678909
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 35 customers so far
Similar issue to 265 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman678909 started working on this issue
May 12th, 2018 7:31pm
GetHuman678909 indicated the issue is not fixed yet.
May 12th, 2018 7:35pm
GetHuman678909 indicated the issue is not fixed yet.
May 12th, 2018 8:32pm
GetHuman678909 indicated the issue is not fixed yet.
May 13th, 2018 8:43pm
GetHuman678909 indicated the issue is not fixed yet.
May 15th, 2018 8:34pm