My name is Natasha Plummer and I have been trying to get into my account but for some o...

GetHuman674567's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman674567's own words
My name is Natasha Plummer and I have been trying to get into my account but for some odd reason I can't get into my account and I sent a picture ID of myself to you guys and I haven't got a email back from you and also my account I think was stolen or something I to get a new phone and it won't let me log in because I forgot my password and I have no email on the account so can you please help me get my Facebook account back
GetHuman674567 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman674567
May 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman674567 started working on this issue
May 11th 4:54am
GetHuman674567 indicated the issue is not fixed yet.
May 11th 6:01am