My niece is terminally ill and being relocated to a facility in Texas. She is now in an...

GetHuman670676's customer service issue with Facebook from May 2018

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The issue in GetHuman670676's own words
My niece is terminally ill and being relocated to a facility in Texas. She is now in and grew up in Central California. We, her family are trying to recover her FB account to alert her friends so they may come visit her one last time. We haven't had any success with the recovery process..PLEASE HELP!!
GetHuman670676 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman670676
May 9th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 678 others
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GetHuman670676 started working on this issue
May 9th, 2018 9:20pm