My Facebook's been hacked I've had it for over ** years I did do I report against it an...

GetHuman-jesteris's customer service issue with Facebook from May 2018

14 views | 581 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jesteris will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jesteris can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jesteris's own words
My Facebook's been hacked I've had it for over ** years I did do I report against it and it said that it's founding it there's nothing wrong with it but yet I can't get in to my Facebook that changed my passwords they've changed my email I cannot get into it whatsoever now and they've been going around sending something about money to all my friends my friends and blocked me they've changed my profile photo I can't do anything everything it wasn't into games and all that was all into my Facebook my email was mr* now they changed it to this *****@***.com it said that it was happening from Nigeria can you please just help me out disconnect it from everything and email me on this email address *****@***.com please as soon as possible I really want this fixed everything my whole life is care has it at Facebook find out who it is and punish them

GetHuman-jesteris did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-jesteris
May 9th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 581 others
0 customers following this


GetHuman-jesteris started working on this issue
May 9th, 2018 11:15am

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