I have tried to recover my account for years, but I do not have access to my old phone...

GetHuman-zharkovi's Recover Account issue with Facebook from May 2018

440621 similar
0 following
Help with my Facebook issue
GetHuman-zharkovi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zharkovi will want to follow the link below to head to their help center. We will check on GetHuman-zharkovi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-zharkovi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-zharkovi's own words
I have tried to recover my account for years, but I do not have access to my old phone number. Also I am in touch with only two friends from the list. At the moment of registration I was younger than **, that*s why I cannot remember the date of my birth. *I have never felt so abandoned and experienced such an inhumane attitude towards me while trying to recover my account - it is like knocking at the wall. *My account is linked to my email *****@***.com. My old phone number is **(***)***-**-**.**Could you help me somehow?
GetHuman-zharkovi did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-zharkovi fixed the problem
We are waiting for GetHuman-zharkovi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zharkovi fixes it.
This email address isn't valid


Recover Account issue
Reported by GetHuman-zharkovi
May 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 440621 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-zharkovi started working on this issue
May 2nd, 2018 8:24pm
GetHuman-zharkovi shared this issue with others over email
May 2nd, 2018 8:25pm