My ex hacked my facebook and tried to sell something on the facebook shop, facebook too...

GetHuman649185's Hacked or Disabled Accounts issue with Facebook from May 2018

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1 following
Help with my Facebook issue
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GetHuman649185's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman649185 will want to follow the link below to head to their help center. We will check on GetHuman649185 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman649185 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman649185's own words
My ex hacked my facebook and tried to sell something on the facebook shop, facebook took down the add as it violated their standards with the company ‘Nike’ *they then disabled my account **Facebook then advised me that i needed to resolve the issue with ‘Nike’* once this had been done they said they would need in writing from ‘Nike’ that they were happy for my account to be reactivated.**‘Nike’ emailed facebook and said they were happy for me to have my account as it was a misunderstanding (i also have the email)**this was in december **** and they have no responded and have no reactivated my account.
GetHuman649185 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman649185
May 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 339147 others
1 customer following this
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Timeline
GetHuman649185 started working on this issue
May 2nd, 2018 1:38pm