My messenger indicates that I am online ****. It says I am constantly online even when...

GetHuman-beckymor's Report a Problem issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-beckymor's own words
My messenger indicates that I am online ****. It says I am constantly online even when I have not been on my phone in hours. I have changed my password and opted to log out of all devices in case this was the issue however it has not resolved. I have deactivated Facebook and messenger however it still says I was last active * minuet ago. This is concerning and upsetting, I am worried that someone is trying to steal information or it is a glitch related to Facebook. It is causing issues at work and I would like this resolved ASAP.
GetHuman-beckymor did not yet indicate what Facebook should do to make this right.
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Report a Problem issue
Reported by GetHuman-beckymor
May 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 443553 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-beckymor started working on this issue
May 2nd, 2018 10:57am
GetHuman-beckymor indicated the issue is not fixed yet.
May 2nd, 2018 10:58am