My name is Sherby Brown I keep getting locked out of my account and it keeps getting ha...

GetHuman648498's Report a Problem issue with Facebook from May 2018

2 views
 | 
733929 similar
 | 
0 following
Help with my Facebook issue
GetHuman648498's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman648498 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman648498 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman648498's own words
My name is Sherby Brown I keep getting locked out of my account and it keeps getting hacked I am presently licked out of fb to verify my identity I sent a picture like they asked me to this morning they unlocked it but turned around and licked it again I sent the *st picture that I have set for my profile they wouldn't except it so I sent another all I need my page unlocked to get on messenger to have access to my customer and to play my games and I shouldn't have to pay to get my page unlocked
GetHuman648498 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman648498 fixed the problem
We are waiting for GetHuman648498 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman648498 fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman648498
May 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 733929 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman648498 started working on this issue
May 2nd, 2018 2:53am
GetHuman648498 indicated the issue is not fixed yet.
May 2nd, 2018 1:16pm