I had a box on my Facebook ipad screen and phone asking for my mobile phone number and...

GetHuman-timkarla's Recover Account issue with Facebook from April 2018

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1 following
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-timkarla's own words
I had a box on my Facebook ipad screen and phone asking for my mobile phone number and then it would send a * digit code to help with security purposes. I had no problems before this happened . It appeared around April **, ****. I typed my phone number and received a * digit code but it stated it was not the right code. I have tried several times. I think I have lost my account. I tried to creat a new account and I added several friends but the box is still there. I want my original Facebook account with all of my contacts. Can you help me please!!!
GetHuman-timkarla did not yet indicate what Facebook should do to make this right.
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Recover Account issue
Reported by GetHuman-timkarla
Apr 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 724621 others
1 customer following this
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GetHuman-timkarla started working on this issue
Apr 30th, 2018 10:45pm