We at Cox Holsted & Assocaites PC, cannot get into our facebook account (Cox Holsted CP...

GetHuman642383's Recover Account issue with Facebook from April 2018

1 view
 | 
721661 similar
 | 
0 following
Help with my Facebook issue
GetHuman642383's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman642383 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman642383 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman642383's own words
We at Cox Holsted & Assocaites PC, cannot get into our facebook account (Cox Holsted CPA Firm). We have no way of knowing which email is tied to the account due to turnover. I think whoever set this up did not establish it as a business page, but rather a user page, due to what appears to be a lack of members. Is there anything we can do to get back in*change this? I know it is unlikely, as we have no login information to help verify that we are the actual business, but any help would be appreciated.**-Diana Tetherow (formerly Holsted)*Receptionist at Cox Holsted & Associates, PC
GetHuman642383 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman642383 fixed the problem
We are waiting for GetHuman642383 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman642383 fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman642383
Apr 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 721661 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman642383 started working on this issue
Apr 30th, 2018 4:43pm
GetHuman642383 indicated the issue is not fixed yet.
Apr 30th, 2018 4:46pm