On Friday April ** I was notify that my account was being accessed by a unknown person...

GetHuman-dillone's Hacked or Disabled Accounts issue with Facebook from April 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dillone's own words
On Friday April ** I was notify that my account was being accessed by a unknown person. It asked me to secure my account by changing my password, which I did. On Sunday I tried to access Facebook I was asked to enter my user name and password. It tells me that my password is incorrect. Tried to reset my password but it is trying to send the reset code to a email address I no longer have access to. How do I resolve this issue?
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-dillone
Apr 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 721701 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dillone started working on this issue
Apr 30th, 2018 2:49pm
GetHuman-dillone shared this issue with friends on Facebook
Apr 30th, 2018 2:51pm
GetHuman-dillone indicated the issue is not fixed yet.
Apr 30th, 2018 4:02pm
GetHuman-dillone indicated the issue is not fixed yet.
Apr 30th, 2018 4:02pm
GetHuman-dillone indicated the issue is not fixed yet.
Apr 30th, 2018 4:03pm
GetHuman-dillone indicated the issue is not fixed yet.
Apr 30th, 2018 4:04pm
GetHuman-dillone indicated the issue is not fixed yet.
May 1st, 2018 4:49pm
GetHuman-dillone indicated the issue is not fixed yet.
May 1st, 2018 4:49pm
GetHuman-dillone indicated the issue is not fixed yet.
May 1st, 2018 4:50pm
GetHuman-dillone indicated the issue is not fixed yet.
May 1st, 2018 4:50pm