I got a new phone recently and cannot remember my FB p***word. When I went to recover t...

GetHuman-idthandy's Technical Support issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-idthandy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-idthandy's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-idthandy will want to follow the link below to head to their help center. We will check on GetHuman-idthandy later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-idthandy's own words:
I got a new phone recently and cannot remember my FB p***word. When I went to recover the p***word it sent a code to an email address I haven't used for a very long time. I have no way of remembering that emails p***word. How can I get back into my account?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Technical Support issue
Reported by GetHuman-idthandy
Apr 29th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 10 customers so far
Similar issue to 78432 others
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GetHuman-idthandy started working on this issue
Apr 29th 3:28am