got email that said some one checked in under my name . I called a Facebook phone numbe...

GetHuman-deannagi's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-deannagi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-deannagi's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-deannagi will want to follow the link below to head to their help center. We will check on GetHuman-deannagi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-deannagi's own words:
got email that said some one checked in under my name . I called a Facebook phone number and was told someone used my account and has a **** site connected to my Facebook account and I needed to change my IP contact this didn’t sound right
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Hacked or Disabled Accounts issue
Reported by GetHuman-deannagi
Apr 28th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman-deannagi started working on this issue
Apr 28th 9:26pm