Facebook logged me out of my account asking for a phone number that was registered. I d...

GetHuman637326's customer service issue with Facebook from April 2018

Help with my Facebook issue
Facebook logged me out of my account asking for a phone number that was registered. I don't have access to that number anymore because I changed my number and they want me to provide the code they sent to my old phone. I tried using email but they want * verification which goes back to the phone number again.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman637326
Apr 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 76164 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman637326 started working on this issue
Apr 28th 2:14pm
GetHuman637326 indicated the issue is not fixed yet.
Apr 29th 1:31pm