I have been logged out of my account for over * days now. When try to reset my password...

GetHuman-andre_bu's Technical Support issue with Facebook from April 2018

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Help with my Facebook issue
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The issue in GetHuman-andre_bu's own words
I have been logged out of my account for over * days now. When try to reset my password with the code you sent me via email it says code does not match when I click the link in the email it says the same thing after attempting to resend the code and use it it states I have used too many codes try again later. When I try agian later it tells me I used too many codes try again later. I am frustrated I attempted to get your attention on Twitter multiple times to no avail. I've sent you an email over ** hours ago to no avail. I want in to my account. Get me in.
GetHuman-andre_bu did not yet indicate what Facebook should do to make this right.
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Facebook

Technical Support issue
Reported by GetHuman-andre_bu
Apr 27th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 733896 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-andre_bu started working on this issue
Apr 27th, 2018 2:58am
GetHuman-andre_bu indicated the issue is not fixed yet.
Apr 27th, 2018 2:59am