I work for a city agency trying to claim our multiple branch locations. I've submitted...
GetHuman632654's Technical Support issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman632654's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman632654 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman632654's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632654 will want to follow the link below to head to their help center. We will check on GetHuman632654 later to make sure it's all set or try to help escalate.
I work for a city agency trying to claim our multiple branch locations. I've submitted official documentation to claim these user-created pages, including lease agreements and utility bills per Facebook's instructions. Our requests to claim have been denied multiple times citing that I am submitting the wrong form of proof* however, this is the EXACT proof they then suggest I submit.
GetHuman632654 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman632654 fixed the problem
We are waiting for GetHuman632654 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.