I have a business page MVP Mentality that I have used sparingly, but was interested in...

GetHuman-drlaure's customer service issue with Facebook from April 2018

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The issue in GetHuman-drlaure's own words
I have a business page MVP Mentality that I have used sparingly, but was interested in using more in combination with advertising. However when I was on the page I have one rating for one star. This was given by a person in another country with whom I have never had any contact. Is there a way to get this rating removed? Had this been a genuine rating by a client, I would not ask to remove it because their opinion should be allowed, but I do not want someone whom I have never spoken to have a negative impact on my page before I advertise.**Thank you
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Customer service issue
Reported by GetHuman-drlaure
Apr 26th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-drlaure started working on this issue
Apr 26th, 2018 1:25pm