hello, I used to work for an organization. I was the page admin and there was a post t...

GetHuman-yh_mhmd's customer service issue with Facebook from April 2018

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The issue in GetHuman-yh_mhmd's own words
hello, I used to work for an organization. I was the page admin and there was a post that needed to be advertised, so for some reason facebook didn't charge for the add from the card that was added into the account back then *but now facebook is claiming me for the money even though I am not an admin for the page and I am not working there anymore. *here is the message that I see every time I open my account : *Amount You Owe: $*.** CAD*We were unable to charge your ad account. Please add a new payment method to your account.*why ?????
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Facebook

Customer service issue
Reported by GetHuman-yh_mhmd
Apr 26th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 7 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yh_mhmd started working on this issue
Apr 26th, 2018 1:05am