Hello, My name is Jordan Wruth. I have two accounts. One of them, I can no longer acc...

GetHuman-wruthcla's Recover Account issue with Facebook from April 2018

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1 following
Help with my Facebook issue
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The issue in GetHuman-wruthcla's own words
Hello, My name is Jordan Wruth. I have two accounts. One of them, I can no longer access because someone changed the password to P*****@***.com. Is there any way of accessing this account again?? You can email me at *****@***.com (the original email on the account) but, I would rather you email my mom at *****@***.com. Also, would you be able to give me more of the email used? You don't have to give me the whole thing, but I was wondering if it was something related to "*****@***.com"
GetHuman-wruthcla did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman-wruthcla
Apr 25th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 733906 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wruthcla started working on this issue
Apr 25th, 2018 11:53pm
GetHuman-wruthcla confirmed the issue is fixed. Hooray!
Apr 26th, 2018 2:57am
GetHuman-wruthcla confirmed the issue is fixed. Hooray!
May 1st, 2018 5:16am