On ** th of April my account was disabled I don’t know why and I can’t recover it . I a...

GetHuman627975's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman627975 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman627975's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627975 will want to follow the link below to head to their help center. We will check on GetHuman627975 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman627975's own words:
On ** th of April my account was disabled I don’t know why and I can’t recover it . I am housebound and disabled and Facebook is my lifeline please help me urgently thank you Margaret Stevenson e mail is M*****@***.com .also my niece Pauline Grit***h is down as me , I am not very good with technology but love playing my games so I don’t know how this happened although it was my name on fcbk account have sent photo please help me . I am lost without my games an messenger please PLEASE HELP URGENTLY THANK YOU
I trust that Facebook will make this right and come up with a resolution that is fair.
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Recover Account issue
Reported by GetHuman627975
Apr 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 74836 others
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GetHuman627975 started working on this issue
Apr 25th 4:08pm