One of my friends messaged me on messenger, asking if I had just messaged her. She said...

GetHuman625033's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman625033 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman625033's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman625033 will want to follow the link below to head to their help center. We will check on GetHuman625033 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman625033's own words:
One of my friends messaged me on messenger, asking if I had just messaged her. She said she had a new message request from me. I had not messaged her recently. Sounds like someone is using my photo* account.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Messenger
Hacked or Disabled Accounts issue
Reported by GetHuman625033
Apr 24th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 77013 others
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Timeline
GetHuman625033 started working on this issue
Apr 24th 4:31pm