Her recovery information has been changed! - Help a friend recover access to her accoun...

GetHuman-coocoou's customer service issue with Facebook from April 2018

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Help with my Facebook issue
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GetHuman-coocoou's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-coocoou will want to follow the link below to head to their help center. We will check on GetHuman-coocoou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-coocoou may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-coocoou's own words
Help a friend recover access to her account that has been hacked and recovery information was also changed! ... Her recovery information has been changed!
We cannot access the codes to change password
Facebook can contact me or her
I have an issue with Facebook too
How GetHuman-coocoou fixed the problem
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Customer service issue
Reported by GetHuman-coocoou
Apr 23rd, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 253062 others
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