When the facebook team reviewed it, they said that it doesnt violate community standard...

GetHuman618859's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman618859 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman618859's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman618859 will want to follow the link below to head to their help center. We will check on GetHuman618859 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman618859's own words:
I reported an account named "Gia Divinagracia" on facebook for using my photo as her profile picture and with "rest in peace" written on it. ... When the facebook team reviewed it, they said that it doesnt violate community standards.
When was using my photo with demeaning words written on it as soneone else's profile photo not a violation of community standards. It is har***ment at best and criminal at worst.
Take that account down.
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FACEBOOK Security and privacy
Customer service issue
Reported by GetHuman618859
Apr 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman618859 started working on this issue
Apr 22nd 10:52am