PROFILE hasn't changed - Add fathers name to profile. - PROFILE name hasn't changed

GetHuman-wallerro's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-wallerro may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-wallerro's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wallerro will want to follow the link below to head to their help center. We will check on GetHuman-wallerro later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wallerro's own words:
Add fathers name to profile. ... PROFILE hasn't changed
PROFILE name hasn't changed
Not sure
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-wallerro
Apr 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 73891 others
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Timeline
GetHuman-wallerro started working on this issue
Apr 21st 2:31pm