When I logged into my account. I was into my very old account. How do I get on my new o...

GetHuman744531's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman744531 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman744531's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744531 will want to follow the link below to head to their help center. We will check on GetHuman744531 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman744531's own words:
When I logged into my account. I was into my very old account. How do I get on my new one? Please help
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman744531
Jun 3rd, 2018 - 21d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 16 others
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Timeline
GetHuman744531 started working on this issue
Jun 3rd 6:41am