I can not log in to my account *Or access my messages **Its asking that i provide id *T...

GetHuman-murdasou's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-murdasou's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murdasou will want to follow the link below to head to their help center. We will check on GetHuman-murdasou later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-murdasou's own words:
I can not log in to my account *Or access my messages **Its asking that i provide id *To confirm my name*Which i did. An also screenshoted *My YouTube account to prove who* i am ...please help i got contacts *I can not lose **I log in by my number ***********. *My real name is devon McCormack *My stage name is Sir king Napier**I forgot my username .*But never had a issue before *Logging in or using messenger
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-murdasou
Jun 3rd, 2018 - 20d ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-murdasou started working on this issue
Jun 3rd 6:21am