I changed my last name to the last name my husband uses. His job is an extremely top s...
GetHuman-jenjueg's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-jenjueg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenjueg's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenjueg will want to follow the link below to head to their help center. We will check on GetHuman-jenjueg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jenjueg may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jenjueg's own words
I changed my last name to the last name my husband uses. His job is an extremely top secret military unit. I need to change my last name so that I don’t have to have pics of him in uniform all deleted or associated with his name. I can’t wait another ** days. Can I please request a change ?
GetHuman-jenjueg did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jenjueg fixed the problem
We are waiting for GetHuman-jenjueg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.