I changed my last name to the last name my husband uses. His job is an extremely top s...

GetHuman-jenjueg's customer service issue with Facebook from June 2018

2 views
 | 
580 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-jenjueg may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-jenjueg's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenjueg will want to follow the link below to head to their help center. We will check on GetHuman-jenjueg later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jenjueg's own words:
I changed my last name to the last name my husband uses. His job is an extremely top secret military unit. I need to change my last name so that I don’t have to have pics of him in uniform all deleted or ***ociated with his name. I can’t wait another ** days. Can I please request a change ?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jenjueg fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jenjueg
Jun 3rd, 2018 - 17d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 580 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jenjueg started working on this issue
Jun 3rd 5:53am