Cant reset password email not being sent to email address one of the friends in "get he...

GetHuman744472's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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GetHuman744472's next move: go to the Facebook help center.
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The issue in GetHuman744472's own words
Cant reset password email not being sent to email address one of the friends in "get help from friends" does not have access to facebook... need to reset password
GetHuman744472 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman744472
Jun 3rd, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 506 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman744472 started working on this issue
Jun 3rd 5:30am