Somebody is trying to reset my p***word and I'm getting the text and it's scaring me

GetHuman-kaidenir's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-kaidenir's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaidenir will want to follow the link below to head to their help center. We will check on GetHuman-kaidenir later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-kaidenir's own words:
The problem I ran into: Somebody is trying to reset my p***word and I'm getting the text and it's scaring me
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kaidenir
Jun 3rd, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-kaidenir started working on this issue
Jun 3rd 2:09am