I got an email telling me I'd asked for a new p***word and giving me a recovery number...

GetHuman744141's customer service issue with Facebook from June 2018

4 views
 | 
115 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman744141 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue and preferred resolution, in GetHuman744141's own words:
I got an email telling me I'd asked for a new p***word and giving me a recovery number. BUT I NEVER ASKED TO CHANGE MY P***WORD.*What's going on?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman744141 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman744141
Jun 3rd, 2018 - 18d ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 115 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman744141 started working on this issue
Jun 3rd 1:37am