I got a new device and cant access my facebook account

GetHuman744058's customer service issue with Facebook from June 2018

40 views
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279 similar
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2 following
Help with my Facebook issue
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The issue in GetHuman744058's own words
The problem: I got a new device and cant access my facebook account
GetHuman744058 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman744058 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman744058
Jun 3rd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 40 customers so far
Similar issue to 279 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman744058 started working on this issue
Jun 3rd 12:52am
GetHuman744058 confirmed the issue is fixed. Hooray!
Jun 3rd 2:42am