Forgot p***word and its saying they can't send a code to my email and its not working s...

GetHuman-renapau's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-renapau may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-renapau's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-renapau will want to follow the link below to head to their help center. We will check on GetHuman-renapau later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-renapau's own words:
Log in ... Forgot p***word and its saying they can't send a code to my email and its not working sending out to my phone
I need my Facebook to contact muy boss
Recover my account
Help with my Facebook issue
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Facebook

Android
Customer service issue
Reported by GetHuman-renapau
Apr 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 78169 others
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Timeline
GetHuman-renapau started working on this issue
Apr 17th 6:56am