Former employee left with all credentials - get admin privileges - We are locked out of...

GetHuman-llevysha's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-llevysha's own words
get admin privileges ... Former employee left with all credentials
We are locked out of the Account for our restaurant Archetype Napa. We attempted to launch a new page Archetype Napa Restaurant but can't get any traction since everyone still posts to and rates on Archetype Napa but our employee left in ****--
We would like to get back ownership of our own FB page for the restaurant we own
I have an issue with Facebook too
How GetHuman-llevysha fixed the problem
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Facebook Page Archetype Napa and secondary page that isn't getting traction Archetype Napa Restaurant
Recover Account issue
Reported by GetHuman-llevysha
Apr 16th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 214755 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-llevysha started working on this issue
Apr 16th 8:20pm
GetHuman-llevysha indicated the issue is not fixed yet.
Apr 18th 5:46pm