Tablet was reset to factory settings and I lost my orignal facebook account.

GetHuman-carolsie's Recover Account issue with Facebook from April 2018

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The issue in GetHuman-carolsie's own words
I was trying to do something, and ran into a problem.
Tablet was reset to factory settings and I lost my orignal facebook account.
GetHuman-carolsie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-carolsie fixed the problem
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Facebook

samsung tablet
Recover Account issue
Reported by GetHuman-carolsie
Apr 12th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 20 customers so far
Similar issue to 565275 others
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Timeline
GetHuman-carolsie started working on this issue
Apr 12th, 2018 8:15pm
GetHuman-carolsie indicated the issue is not fixed yet.
Apr 12th, 2018 9:53pm