Second identification required, asking for my Government ID - Log in. - It all began wh...

GetHuman569355's account deletion issue with Facebook from April 2018

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0 following
Help with my Facebook issue
GetHuman569355's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman569355 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman569355 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman569355's own words
Log in. ... Second identification required, asking for my Government ID
It all began when I received an email from Facebook suggesting that I had requested & authorized second identification requirements, of which I had not. I attempted to Login to Facebook from the same device I have always used. It asks for a verification code. However, because I had not provided my phone number for messenger, as I do not use it or want text message updates.. it suggests that to verify my identity I must send in a picture of my government ID. Big brother, you have enough of my personal information (including regrettable college pictures, is this not enough!?) I would rather delete my account if this is what is required. I already hesitated to give Facebook my phone number, now my government ID? I don’t give it to Instagram, or Twitter. I only use these forums as they are intended for: social media. Why would I give them this information? It greatly concerns me that it seems impossible to get a hold of anyone in the company to address any issue at all. It is not for a lack of trying, I have emailed with zero response rate, there is no phone number & I have tried all the suggested ones the internet provides. I would happily give Facebook more of my personal information if they conducted themselves more like a legitimate business. How is it I should give more and more of my personal information to Facebook when there is no representation to ensure it’s safe keeping? The more a company asks for of personal information the more it should have safe keepings, true representation and policy practice to ensure the safety and comfort of its participants. For this reason, I would like to either access my simple social media profile without giving you my government information, or please Delete my account. Most frustrating, Is that at this juncture both seem impossible because there is no one to receive this at Facebook or take my concerns into consideration.
Allow me to confirm my identification via my email address or please delete my profile.
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Logging into a long term account from the same device I always have used to access this account
account deletion issue
Reported by GetHuman569355
Apr 4th, 2018 - 2y ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 229778 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman569355 started working on this issue
Apr 4th, 2018 5:57pm
GetHuman569355 shared this issue with followers on Twitter
Apr 4th, 2018 5:58pm
GetHuman569355 indicated the issue is not fixed yet.
Apr 5th, 2018 3:05pm