A need for secondary authorization - Sign in from a new device - I no longer have acces...

GetHuman612639's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman612639's own words
Sign in from a new device ... A need for secondary authorization
I no longer have access to the cell number on file as well as I have two backup emails. So I keep getting sent two different codes. Neither code worked. Also sent my passport and a photo of myself with a code. Still no help
For someone to unlock my account so I can tend to my business page, please
I have an issue with Facebook too
How GetHuman612639 fixed the problem
We are waiting for GetHuman612639 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Code verification
Recover Account issue
Reported by GetHuman612639
Apr 19th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 148575 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman612639 started working on this issue
Apr 19th 8:30pm
GetHuman612639 indicated the issue is not fixed yet.
Apr 20th 12:14pm
GetHuman612639 indicated the issue is not fixed yet.
Apr 21st 3:56pm
GetHuman612639 indicated the issue is not fixed yet.
Apr 22nd 6:10pm
GetHuman612639 indicated the issue is not fixed yet.
Apr 22nd 6:11pm
GetHuman612639 indicated the issue is not fixed yet.
Apr 22nd 11:17pm