Fraudulent call stating my social security number had been compromised. From phone numb...

GetHuman5864745's customer service issue with Experian from March 2021

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The issue in GetHuman5864745's own words
Fraudulent call stating my social security number had been compromised. From phone number *** *** ****. Caller identified himself as Officer Nate Shaw with employee ID* *********. He asked me my name and I provided* subsequently he provided my case number was DMC******. Asked last (*) digits of SS* (unfortunately I provided it). Told me US Marshalls were looking for me at two specific addresses in Texas. I did not write them down b*c I have never lived or spent anytime in Texas. Officer Shaw stated there was an arrest warrant out for me* ********. It was for money laundering and drug trafficking. I told him I would contact legal counsel first and foremost and my local police department. He tried to keep me on the phone but by then I was so anxious and had a feeling something was not right. I called the Southern US Marshalls office and spoke to Deputy Colin. He told me it was a fraud and to put a freeze on Experian and other credit accounts. I did as he suggested. I have been attempting to contact your agency to speak to a representative to no avail. Please call me back to follow up with other questions I have. Thank-you in advance.

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Experian

Customer service issue
Reported by GetHuman5864745
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 5628 others
0 customers following this

Timeline

GetHuman5864745 started working on this issue
Mar 19th 5:29pm

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