we need to reset PIN for my wife and me to unfreeze our account. Web site does not al...

GetHuman4406760's customer service issue with Experian from February 2020

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The issue in GetHuman4406760's own words
we need to reset PIN for my wife and me to unfreeze our account. Web site does not allow us to reset. Cannot unfreeze by phone because there is not a function to do it. Need to talk to a person. I have spent * days trying to resolve this issue. We are running out of time to apply for a reduction in our interest payment on our equity line so I do not have time to wait for us mail process. I think hackers have an easier time getting into my account than I do! Please help. Mario and Sharon Alosco

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Experian

Customer service issue
Reported by GetHuman4406760
Feb 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 5296 others
0 customers following this

Timeline

GetHuman4406760 started working on this issue
Feb 28th, 2020 3:57pm
GetHuman4406760 indicated the issue is not fixed yet.
Mar 1st, 2020 8:58pm
GetHuman4406760 indicated the issue is not fixed yet.
Mar 2nd, 2020 4:32pm

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