I need to remove the security freeze from me and my husband's credit report. We are try...

GetHuman-dellovad's customer service issue with Experian from March 2019

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The issue in GetHuman-dellovad's own words
Remove credit freeze, I must have the wrong pin number, because non of the ones I have work. ... I need to remove the security freeze from me and my husband's credit report. We are trying to buy a house and I haven't been able to get this done. We need to have our credit verified to procede.
Freeze removed, they could ask questions, Trans Union did.
I have called them, they say it's easy just do this, but it doesn't work.
I have an issue with Experian too
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Experian

Customer service issue
Reported by GetHuman-dellovad
Mar 28th, 2019 - a mon ago
I have an issue with Experian too
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Seen by 9 customers so far
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GetHuman-dellovad started working on this issue
Mar 28th 4:04pm
GetHuman-dellovad confirmed the issue is fixed. Hooray!
Mar 28th 4:38pm